How Can We Help Your Business Grow?
Social Listening
‘AI’ monitors mention about your business on social media and all over the internet. Auto analyzes and categorizes writing based on polarity as ‘positive, neutral, or negative’ and identify your brand reputation. It keeps constant checks on what customers like and don’t like about your product.
Intent Analysis
Analyzes the customer’s intention behind an online mention and discovers consumer attitudes towards the products. You can easily find if it’s an opinion, complaint or a suggestion and forecast plans based on it.
Crisis Prevention
Constant monitoring to ensure no negative comments on the brand gets escalated as a social media crisis. You can immediately identify these kinds of situations and take action.
Scalability
Efficient and cost- effective way to scale thousands of social media mentions like customer reviews, tweets, blogs etc. into useful insights on products and services you offer.
Industries
Food & Beverage
Auto Industries
Consumer Products
Retail Services
Features
Brand Reputation Management
AI Monitoring
Employee Sentiment Analytics
Customer Sentiment Analytics
Competitors Analytics
Category Analytics
Track Online Trends
Crisis Prevention
Comparative Analysis
OUR USPs
24/7 mentions monitoring can help quickly react to a negative comment before it damages the brand reputation.
Dedicated team to analyze and categorize ‘Contrastive Conjunction and Sarcasm’, which no algorithms can recognize.
Accurate Brand reputation management reports for strategizing online branding and marketing campaigns.
Powerful algorithms to recognize poor spelling, abbreviations, acronyms and grammatical errors.
Key Benefits
Know your customer’s experience with Sentiment Analysis to find the areas of improvement.
Identify which side of your business receives more negative comments from your customers. Solving that will improve your brand credibility.
Improve your customer services with automatic transformation of unstructured public opinion that can help you devise your marketing strategies.
Get comparative opinions about your service and your competitors to know where do you stand in the market.
Prioritize your social response based on the polarity of the opinion Immediate response to an angry customer is far more important than a response to a happy review.
Tuning in closely on negative reviews of your competitor’s product features and create your campaigns targeting that gap provides you competitive advantage.
Manage Your Sales & Sales Force Better. Ask Us How!
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